Betting Rules

1. General betting conditions

These rules apply to betting activity carried out through Xox96 Casino. They are intended to help you understand how bets are placed, reviewed, accepted, settled and recorded. A particular game, market or promotion may have additional rules. If a game-specific rule conflicts with a general rule on this page, the game-specific rule will generally apply to that game, unless the applicable terms state otherwise.

You are responsible for reading and understanding the rules that apply before placing a bet. By submitting a bet, you confirm that you have had a reasonable opportunity to review the relevant information and that you accept the applicable conditions. If you do not understand a rule, do not place the bet until you have obtained clarification through the support options made available on the site.

You must use your own account and provide information that is accurate, complete and current. An account must not be used by another person, and you must not allow another person to place bets using your login details, payment method or account balance. You are responsible for keeping your username, password and other security information confidential.

You must meet the applicable age and eligibility requirements before using the site. You must also comply with the laws that apply to you in Australia and in the state or territory where you are located. Access to a website does not mean that every product or betting option is available to every person or in every location.

• Only one person may use an individual player account.
• You must not create or use an account for an unlawful purpose.
• You must not use the site while self-excluded, suspended or otherwise restricted from gambling.
• You must not attempt to interfere with the site, its games, its payment systems or its security controls.
• You must not use automated tools, bots, software or other methods designed to obtain an unfair advantage unless expressly permitted.
• You must provide documents or information reasonably requested for account, identity, payment or security checks.

Xox96 Casino may apply checks and controls designed to protect players, prevent misuse and meet applicable legal or operational obligations. These checks may affect the availability of an account, a payment method, a product or a bet while the review is taking place. Any action taken will be handled in accordance with the applicable terms and policies.

2. Placing and accepting bets

A bet is normally submitted by selecting the relevant option, entering the stake where required and confirming the transaction. Before confirmation, check the selected game or market, the stake, the odds or displayed value, and any potential return shown on screen. You should also check whether the bet is single, combined, automatic, repeated or subject to any other selection.

A bet is not necessarily accepted merely because it has been submitted. It may be subject to system processing, availability, account checks and the specific rules for the product. A bet is generally treated as accepted only when the site records it as accepted and provides an on-screen confirmation or equivalent record. Keep your confirmation details for your own records.

You must ensure that there is enough available balance, credit or authorised funding for the stake before submitting a bet. If a payment is declined, reversed, delayed or otherwise unavailable, the related bet may not be accepted or may be reviewed under the relevant terms. You must not attempt to place a bet by exploiting a payment or display error.

Displayed information

Information displayed on the site is provided to support your betting decision, but it should be checked before confirmation. Prices, odds, game information, event information, limits and availability may change. A display, calculation or description that is clearly incorrect may be reviewed and corrected in line with the applicable rules. The outcome of a review may depend on the nature of the error, the bet and the circumstances in which it was submitted.

Errors and unusual activity

If you notice an error, unexpected result, missing transaction or unusual account activity, stop using the affected feature and report it through the available support channel. Do not attempt to repeat a transaction or take advantage of an obvious error. Transactions may be investigated where there is a technical issue, suspected misuse, a security concern or a question about whether the bet was properly submitted.

The minimum and maximum stake, available markets, permitted bet types and other limits may vary by product, account, event, payment method or applicable requirement. Any limit shown before a bet is placed forms part of the information you should consider. A bet that exceeds an applicable limit may be rejected, adjusted or otherwise handled under the relevant product rules.

1. Select the product, game or market you wish to use.
2. Review the applicable rules and displayed information.
3. Enter or select the stake and any other required options.
4. Check the details carefully before confirming.
5. Submit the bet once you are satisfied that the information is correct.
6. Check for a confirmation and keep the transaction record.

3. Results, settlement and changes

Bets are settled using the result and settlement method stated in the applicable game, market or product rules. The rules may explain what counts as a winning result, how ties or cancelled events are treated, and when a bet is considered final. You should read those rules before betting because settlement treatment can differ between products.

For casino-style games, settlement will usually follow the result produced by the relevant game system and the rules shown for that game. For event or market-based betting, where available, settlement may depend on an official result, a defined result source or another method stated in the market rules. The relevant rules may also explain how postponements, abandoned events, changed participants or incomplete events are treated.

A result may be reviewed where there is a technical problem, a data issue, a suspected error, a security concern or information that affects the proper settlement of the bet. If a published result is later corrected by the relevant result source, the bet may be reviewed in accordance with the applicable rules. A settlement entry in your account is the record to check if you have questions about a transaction.

Cancellations and void bets

A bet may be cancelled, voided or adjusted where the relevant rules permit it. Possible reasons may include a technical failure, an obvious pricing or display error, a cancelled or materially changed event, a breach of the applicable terms, an account or payment issue, or circumstances outside reasonable operational control. The treatment of the stake and any related return will depend on the product rules and the circumstances.

Once a bet has been accepted, you should not assume that it can be changed or cancelled. Some products may allow a cancellation or other feature, but only where that feature is clearly offered and the applicable conditions are met. A request to cancel a bet is not effective until it is confirmed by the site. If a bet has already been settled, cancellation will generally not be available unless the relevant rules provide otherwise.

Returns and account records

Any return shown for a bet is calculated according to the displayed terms, the applicable odds or values, the stake and the result. Promotional credits, bonus funds or other restricted balances may be subject to separate conditions and may not be treated in the same way as cash funds. Always check the relevant promotion terms before using a promotional offer.

Your account history may include deposits, withdrawals, stakes, returns, adjustments, cancellations and other entries. You should review this information regularly and raise any discrepancy promptly. Records may be retained for operational, security, legal or dispute-handling purposes, subject to the applicable Privacy Policy and other terms.

4. Responsible gambling, complaints and support

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Do not chase losses, borrow money to gamble, gamble to deal with stress, or continue playing when it is affecting your wellbeing, relationships, work or finances.

• Set personal spending and time limits before you begin.
• Take regular breaks and avoid gambling when tired, upset or under the influence of alcohol or other substances.
• Keep gambling separate from essential household spending.
• Do not increase your stake to try to recover a previous loss.
• Review your activity and account history regularly.
• Ask for help if gambling no longer feels enjoyable or is becoming difficult to control.

The site may provide tools or processes that can help you manage your play, such as account limits, time reminders, activity information, temporary breaks or self-exclusion. Availability and conditions can vary. Read the information shown for each tool carefully and make a request through the available account or support process if you need assistance.

If you choose self-exclusion or another gambling restriction, do not attempt to avoid it by opening another account or using another person's account. Tell the site if you believe a restriction has not been applied correctly. You should also seek independent support from an appropriate Australian gambling-help service if you are concerned about your gambling.

Questions and complaints

If you have a question about a bet, settlement, account entry or rule, contact Xox96 Casino through the support options published on the site. Include relevant information such as your account details, the date and time of the transaction, the product used and any confirmation or reference information. Do not include unnecessary sensitive information in a message.

Complaints should be raised as soon as possible so the matter can be reviewed. The site may ask for further information, transaction records or identity confirmation before discussing an account or making a decision. Reviews may consider the applicable rules, the account history, system records and any relevant evidence. You should keep copies of your communications and allow reasonable time for the review process.

These Betting Rules are general information and do not replace the specific rules shown for a game, market or promotion. Xox96 Casino may update its rules when products, systems or applicable requirements change. The current version published on the site will apply from the stated effective date, subject to any rights or protections that apply under Australian law.