Xox96 Casino Terms & Conditions

1. About these Terms

These Terms & Conditions form an agreement between you and Xox96 Casino concerning your use of the website, your player account and any related services made available through the website. By accessing the website, registering an account, depositing funds or using any game, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

Additional rules may apply to particular games, promotions, competitions, payment methods or other features. Those rules will be displayed or made available when relevant and form part of these Terms & Conditions. If a specific promotion or feature has separate terms, those terms should be read together with this document. Where there is an inconsistency, the specific terms for that promotion or feature will generally apply to that promotion or feature.

You are responsible for checking the current version of these terms each time you use the website. Xox96 Casino may update, amend or replace these terms when reasonably necessary, including to reflect changes to the website, services, technology, law or regulatory requirements. Updated terms will apply from the date they are published or otherwise brought to your attention. Continuing to use the website after an update means that you accept the revised terms.

Your legal responsibility

You must only use Xox96 Casino where online gambling and the relevant services are lawful for you to access. Laws may differ between Australian states and territories and may also apply according to your location at the time of use. You are responsible for understanding and complying with all laws that apply to you. Nothing on the website should be treated as legal, financial or personal advice.

2. Eligibility and player accounts

You must meet the minimum legal age and any other eligibility requirements that apply in your location before opening or using an account. You must not register or play on behalf of another person, and you must not allow another person to use your account. Xox96 Casino may request information or documents to verify your age, identity, location, payment method or other account details before permitting access to some or all services.

• Provide information that is accurate, complete and current during registration and whenever account details change.
• Keep your username, password and other security information confidential.
• Use only payment methods that belong to you or that you are authorised to use.
• Notify Xox96 Casino through the available support channel if you believe your account has been accessed without permission.
• Maintain only the number of accounts permitted under the applicable account rules.
• Co-operate with reasonable identity, security, anti-fraud and responsible gambling checks.

You remain responsible for activity carried out through your account unless you have promptly reported suspected unauthorised access and the matter is being reviewed. Xox96 Casino may restrict, suspend or close an account where information appears inaccurate, an account is being misused, verification cannot be completed, or there are concerns about fraud, money laundering, unlawful activity, collusion or a breach of these terms.

You must not use the website for unlawful purposes, attempt to interfere with its security or operation, use automated systems without permission, manipulate games or outcomes, exploit technical errors, or engage in conduct that may harm other players or the website. You must also not attempt to conceal the source of funds or use the services to transfer money for another person.

3. Deposits, play and withdrawals

Before playing, you should make sure that you understand the relevant game rules, stake values, outcomes and any applicable conditions. Gambling involves financial risk and outcomes are not guaranteed. You should only use money that you can afford to lose and should never treat gambling as a way to solve financial difficulties or generate income.

Deposits are subject to the payment options, verification procedures and conditions displayed on the website at the time of the transaction. A deposit may be delayed, rejected or reversed where a payment provider declines it, verification is incomplete, technical problems occur, or security and compliance checks require further information. You should check the details of a transaction before confirming it.

You are responsible for ensuring that your payment details are correct and that your bank or payment provider permits the transaction. Any fees, charges, currency conversion costs or restrictions imposed by a bank, card issuer, wallet provider or other third party may be your responsibility. Xox96 Casino does not control the policies of external payment providers.

Withdrawal requests may be subject to account verification, payment checks, applicable game or promotion terms and the requirements of the relevant payment method. A request may be reviewed before it is processed. The timing and availability of a withdrawal can depend on verification, payment providers, weekends, public holidays, technical matters and other factors outside reasonable control. No particular processing period is promised unless expressly stated in applicable terms.

Bonuses and promotions

Any bonus, free play offer, campaign or promotion is subject to its own terms, including any eligibility, expiry, wagering, game, deposit, withdrawal or account requirements that are displayed with the offer. You should read those terms before accepting or using a promotion. Xox96 Casino may correct an obvious error, withdraw an offer where permitted, or restrict access where there is a suspected breach, misuse or attempt to obtain an unfair advantage.

If a technical error, pricing error, display error or other mistake affects a balance, game, transaction or promotion, Xox96 Casino may take reasonable steps to correct the error and may adjust the affected account or transaction to the position that should have applied. This does not remove any rights that cannot lawfully be excluded.

4. Responsible gambling, privacy and website use

Xox96 Casino supports a safer approach to gambling. Before playing, set a budget and time limit that suits your circumstances, take regular breaks and keep gambling separate from essential household spending. Do not gamble when distressed, under the influence of alcohol or drugs, or when trying to recover previous losses.

• Never chase losses or increase stakes to try to win back money.
• Use available account controls, deposit limits, time-outs or self-exclusion options where you need help managing your play.
• Ask for support if gambling is affecting your finances, relationships, work, study or wellbeing.
• Remember that gambling outcomes are uncertain and previous results do not predict future results.
• Contact a qualified support service or health professional if you are concerned about your gambling.

The website may collect and use personal information for account administration, identity and age checks, payments, security, customer support, responsible gambling measures, legal compliance and other purposes described in the applicable Privacy Policy. You should review the Privacy Policy to understand how information is handled and the choices available to you.

The website and its content are provided for personal use. You must not copy, reproduce, republish, alter, distribute, sell or commercially exploit website content without permission. Trade marks, logos, graphics, text, software and other material may be protected by intellectual property rights. You must not introduce malicious code, attempt unauthorised access or interfere with the website, its systems or other users.

The website may contain links to third-party websites or services. Those third parties operate under their own terms and privacy practices. Xox96 Casino is not responsible for the content, availability, security or conduct of third-party services, and a link does not necessarily mean that the third party is endorsed.

5. Suspension, liability and general conditions

Xox96 Casino may suspend, restrict or close access to the website or an account where it reasonably considers that these terms have been breached, verification is outstanding, activity presents a security or compliance risk, responsible gambling concerns arise, or access must be limited for technical, legal or operational reasons. Where permitted, you may be informed of the reason for an action. Any remaining balance will be handled in accordance with applicable law, verification requirements and the relevant account or transaction circumstances.

The website may be unavailable or affected by maintenance, upgrades, outages, telecommunications failures, payment provider issues, cyber incidents, inaccurate information, equipment failures or events outside reasonable control. Xox96 Casino does not promise that the website will always be available, uninterrupted, secure or error-free. You should keep your own records of important account and transaction information.

To the extent permitted by law, Xox96 Casino is not responsible for indirect or consequential loss arising from your use of the website, loss of access, reliance on website information, payment provider conduct, device or internet problems, or events outside reasonable control. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.

Complaints and disputes

If you have a question, complaint or dispute, you should first use the customer support channel made available through the website and provide enough information for the matter to be reviewed. This may include your account details, transaction information, relevant dates and a clear description of the issue. You should not send passwords or unnecessary sensitive information. Xox96 Casino may request further information and may review account, game, payment and security records when investigating a complaint.

These terms are intended to operate consistently with applicable Australian law. If any provision is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not amount to a waiver of that provision. Your rights under applicable law are not affected by these terms.

If you stop using the website, these terms may continue to apply to matters that arose before your account was closed, including outstanding transactions, verification, disputes, intellectual property rights, privacy obligations and any provisions that are intended to continue after termination.